Delivery & Returns
Our delivery rates are as follows:
UK Standard: £2.95
UK Orders over £45: Free
Europe Standard: £11.60
Orders over £45 to Europe: £8.65
North America: £15.15
Orders over £45 to North America: £12.20
Rest of the world: You will be invoiced separately for shipping after you place your order. If you would like an estimated shipping price prior to check out please email us at email@example.com with your location.
You will be responsible for any customs charges.
Our shipping is not tracked. If you would like to add tracking to your order, please contact us and we will send you a separate invoice for the additional cost to shipping.
We aim to despatch all orders within 3 working days. Orders will be posted via Royal Mail.
We make every effort to provide clear and accurate descriptions and photographs of all our products. Please feel free to contact us with any questions prior to purchase.
We can only accept returns on cut lengths of fabric in the unlikely event that it is damaged during shipping. Please contact us within three working days of receipt at firstname.lastname@example.org to arrange a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
You are responsible for ensuring the returned goods reach us.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.